SwiftProPDF Privacy Policy

Last updated: 9 June 2026

This Privacy Policy is intended to align with generally accepted privacy standards and applicable Indian law, including the Information Technology Act, 2000, the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, and the Digital Personal Data Protection Act, 2023 as applicable.

1. Who we are

SwiftProPDF provides online PDF and document tools such as unlocking, splitting, merging, compressing, converting, rotating, deleting pages, image processing, and QR code generation. For privacy questions or grievances, contact us at support@swiftpropdf.com.

2. Information we collect

• Account information: name, email address, password hash, role, premium status, security-question answers stored as hashes, and account activity.
• Uploaded files: PDFs, images, and office documents submitted to perform the tool action requested by you.
• Usage and technical data: IP address, anonymous visitor identifier, browser/session data, selected tool, request time, audit events, and error or security logs.
• Payment and support data: information you email to us for premium activation, support, feedback, or transaction verification.

3. How we use information

• To process your uploaded documents and provide the requested download.
• To create, secure, and manage user accounts, login, password reset, quotas, subscriptions, and premium access.
• To respond to support requests, verify premium payments, prevent misuse, diagnose bugs, and improve service reliability.
• To maintain audit logs, comply with legal obligations, enforce our Terms, and protect users, SwiftProPDF, and the public.

4. File processing and retention

Uploaded files are used only to complete the selected document operation. SwiftProPDF is designed to process files temporarily and remove working files after the download response completes or through automated cleanup processes. While we make reasonable efforts to delete temporary files promptly, users should maintain their own backups and avoid uploading information they are not authorized to process.

Because internet services can experience failures, please do not upload documents containing highly sensitive, confidential, classified, or legally restricted information unless you are comfortable using an online processing service and have authority to upload the file.

5. Legal basis and consent

Where consent is required, your use of SwiftProPDF, creation of an account, upload of files, or submission of support/payment information is treated as consent for the purposes described in this policy. You may withdraw consent by contacting us, but this may limit or prevent continued use of affected services.

6. Cookies, Sessions, Analytics, and Advertising

SwiftProPDF uses cookies and similar session identifiers to keep you logged in, remember anonymous usage quotas, protect sessions, and operate the website. You can disable cookies in your browser, but some features may stop working correctly.

Analytics

SwiftProPDF may use analytics and performance-monitoring services to understand how visitors use the website, identify technical issues, improve functionality, and enhance user experience.

Advertising and Google AdSense

SwiftProPDF may display advertisements provided by Google AdSense and other third-party advertising partners. These advertising providers may use cookies, web beacons, and similar technologies to collect information about your visits to this and other websites in order to provide relevant advertisements and measure advertising performance.

Google, as a third-party vendor, uses cookies to serve ads on SwiftProPDF. Google's use of advertising cookies enables it and its partners to serve ads to users based on their visits to SwiftProPDF and other websites across the Internet.

Users may choose to disable personalized advertising by visiting Google's Ads Settings.

International Data Processing

SwiftProPDF may use cloud infrastructure, hosting providers, content delivery networks, analytics providers, and other service providers located in different countries. By using SwiftProPDF, you acknowledge that information may be processed, stored, or transferred to jurisdictions that may have privacy laws different from those in your country of residence. We take reasonable measures to ensure appropriate protection of personal information.

7. Sharing and disclosure

We do not sell personal data. We may share information only where necessary with hosting, infrastructure, security, analytics, payment verification, or support providers; with legal authorities when required by law; or to prevent fraud, abuse, security incidents, or unlawful activity.

8. Security

We use reasonable technical and organizational safeguards, including hashed passwords and security answers, access controls, session protections, and operational audit logs. No online system is perfectly secure, so users should maintain backups and avoid uploading files they are not authorized to process.

8A. Data Retention

Uploaded files are intended to be processed temporarily and removed after completion of the requested operation or through routine cleanup processes.

Account information may be retained for as long as an account remains active and for a reasonable period thereafter to comply with legal obligations, resolve disputes, prevent fraud, enforce agreements, maintain security records, and support legitimate business operations.

Log files, audit records, and operational data may be retained for varying periods depending on technical, legal, security, and business requirements.

9. Your rights

Subject to applicable law, you may request access, correction, deletion, withdrawal of consent, or grievance redressal for your personal data by emailing support@swiftpropdf.com. We may ask for reasonable verification before acting on a request.

10. Children's privacy

SwiftProPDF is not intended for children below the age at which they can lawfully consent to data processing. If a child uses SwiftProPDF, a parent or guardian should supervise the use and contact us for any data request.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will be posted on this page with the updated date. Continued use of SwiftProPDF after changes become effective constitutes acceptance of the updated Privacy Policy. Users are encouraged to review this page periodically for updates.